Frequently asked questions

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Frequently asked questions

What are the arrival and departure hours?
For the campsite: check-in is from 2 PM and check-out is before 11 AM.
For the rental chalets: check-in is from 3:30 PM and check-out is before 10:30 AM.

What if I arrive at a later hour and the reception is closed?
The reception is open from Mon-Sun from 09:00 AM - 5 PM. We generally have longer opening hours on Mon-Sat until 7 PM during the peak season. If you arrive later, you can use the intercom next to the reception and we will come to check you in.

Do you have WiFi?
Yes, we have FREE WiFi on the park. 

Do you allow pets?
No, unfortunately we cannot allow pets. This also applies to pets belonging to visitors to our campsite guests.

Can I put up an extra tent?
Yes, you can, but only at the campsite pitches. The extra tent should not be larger than 8 m2 and must be placed within the boundaries of your own space. Extra tents are not allowed at the rental chalets.

Can I park my car at the campsite pitch or accommodation?
We allow for 1 car per reservation on the campsite. You can park your car at your tent or caravan, or on one of the dedicated parking spaces. Additional cars can be parked at the parking outside the campsite.

Is the swimming pool accessible to visitors from outside the campsite?
No, our swimming pool may only be used by our own guests.

When will the animation team be present?
We have an animation program during the weekends and regular school holidays